HotDoc is Australia's largest and most trusted patient engagement platform with over 21,000 listed doctors and 8 million active patients.
In 2012, Ben Hurst founded HotDoc as a way to better connect clinics and clinicians with their patients. His idea came from conversations had around the dinner table with his Mum (a GP) and his Dad (an ENT specialist) who spoke often of being bogged down in administration and at a loss when it came to keeping in contact with patients once they had left the clinic.
With the dream of building a platform that would allow health practitioners to keep their patients engaged between visits to the clinic, HotDoc began first as an online booking directory. Over time the platform has grown to a suite of products that help clinics not only keep their existing patients engaged, but attract new patients, improve their efficiency, and better the patient experience.
Ben shares his personal story with Chris, covering what it took to get HotDoc to where it is now, the HealthTech landscape and what we can expect from HotDoc in the future!
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